Most of the successful B2B companies are investing more time, money, and effort in running and leveraging channel partner incentive programs. Some top companies even run multiple-layer channel partner programs to encourage different channel partners. As per a study, more than two-thirds of channel partners have reported that they have more choices in rewards and incentives than ever before. By running the right channel partner program for your partners, you can take your B2B business to the next level.
Apart from boosting sales, effective channel incentive programs also focus on improving partner satisfaction, boosting brand awareness, and achieving other business goals. If you are planning to start some effective channel partner programs for the growth of your company, you can consider the following programs:
1. Sales Performance Incentive Funds
SPIFs (Sales Performance Incentive Funds) are the funds that you offer your channel partners to encourage their sales teams. Your channel partner can use these funds to offer performance-based incentives to their sales team members when they achieve a specific target or perform extraordinarily. Offering SPIFs under your channel partner program can be extremely effective in boosting sales, achieving short-term goals, and driving sales during the off-season.
Some key benefits of offering performance incentives include staying ahead of the competitors, increasing sales momentum, and boosting sales for particular products/services. To make a SPIFs-based channel incentive program successful, you need to ensure that your channel partner’s sales team understands the incentives and the incentives are valuable for them.
2. Value-Added Incentives for Resellers
Value-added Reseller Incentives are the rewards or benefits that you offer your channel partners when they add some value to your existing product. The value addition can be done by the channel partner in any form. Anything that they do to enhance your existing product, such as adding an extra feature, integration, or offering additional warranty, etc, comes under value-addition.
As per a study, value-added channel incentive programs can help you increase the overall sales of your business by 6% to 9%. Running channel partner programs based on value-added incentives can have dual advantages for your business. Along with improving the value of your existing products or services, these programs help you boost your brand’s market penetration
3. Market Development Funds
Companies or manufacturers provide their channel partners with MDFs (Market Development Funds) to help them improve their marketing efforts. By offering MDFs, you can encourage your channel partners to run better marketing campaigns for your brand. This also allows them to put more effort into boosting your brand awareness. You can offer MDFs to increase the overall sales or to boost the sales for a particular range of products.
Marketing development funds, if used wisely, can be very effective in improving your brand reputation and staying ahead of your competition. For example, channel partners can use this fund to purchase radio advertisements, run offline/online marketing campaigns, organize webinars, and participate in trade shows.
4. Channel rebates
Rebates are a type of refund or cashback that the channel partners receive after achieving specific sales targets. Offering rebates under your channel partner program is one of the most effective ways to encourage your partners. When you offer some refund or cashback on achieving certain targets, they will definitely try to achieve the target by influencing their buyers and putting more effort into boosting your sales. The rebates percentage is not the same for every channel partner but it is decided on the basis of order frequency and other factors. They can earn the benefits and even transfer the same to their customers.
5. Deal Registration Incentives
Deal registration incentives are the rewards and benefits offered by vendors to their channel partners for bringing new leads. The channel partners need to close the deal before a pre-specified time period in order to receive the incentives. The more registrations they bring in, the more rewards and incentives they earn. Through a deal registration-based channel incentive program, you can reward your channel partners who play an important role in the success of your business and increase partner satisfaction.
6. Cooperative Incentives
Cooperative Incentives or Co-Op funding is another effective strategy used by businesses to motivate their channel partners. With these incentives, companies aim to encourage their channel partners to achieve their own objectives. You can offer cooperative incentives to your channel partners for their loyalty and regular purchases. All the actions performed by the channel partners that help you achieve your business objectives should be incentivized under a cooperative incentives-based channel partner program.
7. Loyalty Rewards for Partner Retention
Loyalty rewards, as the term suggests, are offered to loyal channel partners and are aimed at boosting channel partner loyalty. The aim of channel partner loyalty programs is to build and sustain long-term relationships with channel partners and encourage them to stay loyal. Under such programs, you can offer continuous rewards and incentives that are valuable enough to make your channel partners feel encouraged.
8. Training Incentives
You can offer training incentives to your channel partners in the form of subscriptions to learning programs, access to the tools they need for sales, etc. Everyone wants to grow their personal skills while doing a job. If you provide your partners’ sales team with an opportunity to learn more and more about their field, you can make them feel valued while encouraging them to increase sales. Provide them access to learning and certification programs, tools, etc, and reward them on completion of the training.
9. Referral Incentives
Referral incentives are also one of the most widely used strategies under channel partner programs. Under these programs, you incentivize your channel partners to bring more potential channel partners on board. B2B referral programs for channel partners work similarly to the programs that B2C brands run to attract more customers through referral contests.
Why Choose RewardPort as Your Channel Partner Program Manager?
RewardPort is one of India’s top reward and loyalty solutions companies. With low-cost rewards starting at as low as Rs. 10 and a team of experienced marketing professionals, RewardPort becomes the first choice for many businesses when it comes to choosing the right channel incentive management company. They have a wide range of reward options suitable for every business type. After understanding your business objectives and channel partners’ requirements, RewardPort can help you run the most effective channel partner program.
Frequently Asked Questions: -
Channel partners are the resellers, agents, vendors, retailers, or service providers that tie up with a company to sell their products and services. They help businesses in increasing their market reach and boost the overall sales.
Channel partners are paid on a commission basis. The more revenue they generate for a company, the higher commissions they receive.
Having potential channel partners can benefit your business in many ways. They can help you expand your customer base, boost sales, promote your products, and make your marketing campaigns more successful.
As per studies, over 43% of businesses run a channel partner loyalty program. Developing a long-lasting relationship with your channel partners is even more challenging than finding and onboarding potential partners. Channel partnerships can be amazingly effective in boosting sales and increasing brand awareness.
However, first, you put effort into a strong relationship with your partners to use their resources effectively. This is where channel partner programs come into play. With effective channel partner incentive programs, you can motivate your partners to invest more time and resources in your business.
Before you start running a loyalty program, you must know some basics. Let us help you understand what channel partners are and how you can use channel partner programs for next-level revenue growth:
What is A Channel Partner?
A channel partner is a company that partners with manufacturers or vendors to sell their products or services. Channel partnership is generally a co-branding relationship where two companies come together to promote and sell each other’s products along with their own.
Resellers, distributors, etc., are also examples of channel partners. Having potential channel partners is beneficial for your business in many ways. You get access to a wider target audience with minimal effort, which helps you expand your market reach.
Why is Channel Partner Loyalty Program Important?
The following are some most relevant reasons for having a channel partner loyalty program:
A Stronger Relationship with Partners
Your channel partners feel valued when rewarded for their contribution to your company. Loyalty Programs open a new door for better communication with your channel partners. Building a strong relationship with your channel partners becomes easier with loyalty programs.
A Chance to Co-Brand
Your channel partners might have other brands as partners as well. Channel partner loyalty programs which include co-branding, feature your channel partner with the brand name in the ads for the region.
This adds value to your brand in building trust among local consumers while your channel partner receives praise for the partnership.
Extend Your Market Reach
Your channel partners might have a customer base of your target audience. You get access to these customers through your channel partners. By rewarding your channel partners through a loyalty program, you can motivate them to market your product to the most relevant customers and expand your reach.
Encourage Partners to Complete Essential Training
Your partners must understand your product to sell it and find new opportunities to present it to the consumers. While you can design learning and training programs for your partners, you must ensure they complete the programs and retain the knowledge. You can incentivize learning by rewarding your partners for completing the training.
Motivate partners to invest more in your brand’s success
Your channel partners probably have other partners as well. The best way to make them focus more on your brand is to run continuous channel partner loyalty programs. The more time and effort they invest in your brand, the more rewards they earn.
Ideas for Channel Partner Loyalty Program
Channel Partner Loyalty Programs should be different from the general loyalty programs for retail customers of a brand. Here are some great ideas for channel partner loyalty programs:
1. Discounts on Wholesale Products
Offering discounts on wholesale products is one of the best loyalty programs for B2B businesses. You can offer wholesale discounts to your channel partners every time they purchase. However, the discount offer need not be the same for every channel partner. The more your channel partners buy, the more discount they get.
For example, you can price your product at Rs 20 per unit when they buy 100 units, Rs 19 per unit when they buy 150 units, and Rs 17 per unit when they buy 200 or more units. These types of programs are beneficial for both you and your channel partner. Your partner can buy more for a lower price, and you can encourage them to purchase more than planned.
Rebates refer to partial refunds post-purchase. Rebates are among the most common types of channel partner incentive programs. Under these programs, you can give a percentage of the sales back to your partner. Your channel partner must achieve a certain sales volume within a specified time to receive the incentive.
The benefits channel partners can pass to their customers are more attractive for the value chain.
3. Market Development Funds
MDFs (Marketing Development Funds) are the allowance you offer to your channel partners to help them with their marketing and sales efforts. These can be monetary allowances or other resources, such as learning programs.
Your channel partners can use these funds to increase brand awareness. Using MDFs, they can participate in trade shows, launch a marketing event, and purchase radio spots.
4. Sales Performance Incentive Funds
SPIFs (Sales Performance Incentive Funds) are funds brands can use to reward the sales team of their channel partners. The incentives benefit the entire channel partner sales hierarchy based on their performance. These incentives are aimed at motivating the sales team of your channel partners to perform better.
You can offer SPIFs to your channel partners’ sales representatives during slower times to boost your sales. Incentives can be monetary or non-monetary, such as gift cards, restaurant vouchers, flight vouchers, free products, etc.
5. Free Training & Certifications
Everyone loves to learn and develop professional skills while working. You can offer free training to your channel partners and combine the training with decent rewards to make it interesting for them. You can include different milestones in the training program and offer exciting awards for achieving each milestone.
Design a great learning program your channel partners and their employees can be proud of completing. If the program and the certification are not valuable and exciting enough, your channel partners will not be motivated to complete it.
Channel Partner Loyalty Program with RewardPort
The most impactful channel partner loyalty programs consider the requirements and goals of your business and your channel partners. RewardPort is a leading loyalty rewards provider in India.
RewardPort offers modern rewards and methods of engagement for your brand that will keep your channel partners engaged. RewardPort can execute your rewards program online or offline, with awards starting as low as Rs. 10.
You can include gamification, tier-based programs, and other industry-proven methods to drive engagement in your program.
Frequently Asked Questions: -
You can use a channel partner loyalty program to reward your channel partners for performance and strengthen your relationships with them. Loyalty programs can incentivize your channel partners with discount-based, performance-based, or tier-based rewards. You can also give incentives based on sales volume, products, or learning objectives in a channel partner loyalty program.
The key elements of a successful channel partner loyalty program are:
Must add value to your business as well as your channel partners
Transparency with partners
One of the best marketing channels for loyalty programs is RewardPort. The marketing experts’ team at RewardPort analyzes your business needs carefully and helps you run a loyalty program accordingly.
Channel partner programs aim to motivate and engage channel partners to build more value for customers. Channel partnerships, when strong enough, can bring incredible growth to your business that could not be possible otherwise. Onboarding the best potential channel partners is fine, but how do you ensure the success of your partnership?
Zoom, the leading video conferencing platform, drove over 70% of the company’s growth through channel partners during Covid Pandemic. It was possible due to their channel partners’ referral program. This is how well-structured channel partner programs can make your partnership a success.
A channel partnership should be mutually beneficial. With every additional year of partnership, it becomes stronger and adds more value to your business. Therefore, it is essential to keep your channel partners motivated and loyal for a longer period.
What is a Successful Channel Partner Program?
A Successful channel partner program ensures that you and your partner are on the same page. Along with boosting your sales, it should add value to your B2B customers and end users. Motivation plays a significant role in keeping your partners committed. Most businesses believe that the commission they pay to their channel partners is enough to motivate them. They are mistaken here.
Consider your channel partner as your additional sales team. Put in every possible effort to make them perform splendidly. You need to invest money, time, and effort in your channel partner just like you invest in your internal salespersons. The efficiency and profitability of your channel partners depend on their lifetime value. To increase their lifetime value, it is essential to keep them encouraged.
Motivation is a principal factor for a successful channel partner program. It helps a business utilize its partners to the maximum. Here are the top 5 motivational drivers for channel partners:
1. Money & Rewards
Money is the most common factor of motivation for every business. To keep your channel partners motivated for a long time, you must invest in them. Make sure that your investment is in correspondence with the efforts your partners put into your business.
The best way to use money as a motivating factor is to help your partners reduce their marketing costs. You can do it through joint funding for advertisements, joint ventures, etc. Don’t just throw money at your channel partners. But also ensure that you can measure the impact of this money.
Investing in your channel partners is the greatest way to make them feel valued. Don’t think of this investment as your loss. Partners who are valued become loyal and loyal partners can bring incredible growth to your business. Adding rewards or incentives to your channel partner program encourages your partners, even more, to perform better. RewardPort, being the top rewards company, can help you build the perfect reward/incentives program for your channel partners.
2. Access to High-Quality Sales Tools
Most businesses do not provide their channel partners with high-quality professional sales tools. As channel partners are also driving sales to your business, you must offer them the same tools that your internal sales team has. If your channel partner is selling your products in new innovative ways, you might need to support them even more than your direct sales team. Make sure to provide top-quality selling tools, such as competitive data sheets, sales scripts, testimonials, usual brochures, etc.
Your products should be convenient for them to sell. Let us understand it with an example. Suppose company A has two channel partners named B and C. A must go to 10 places to sell B’s product and only 2 places to sell C’s product. Which one would company A prefer? It would be C’s product.
It’s not about going to places, you just need to understand how a complex system can make the task difficult for your partners. Sales tools are necessary but not enough. You must also provide the necessary sales support to your partners. Make sure that they can contact your qualified staff whenever they have some technical or other issues. To get the most out of your channel partnership, you need to put in the maximum effort.
3. Education Programs and Certifications
Everyone loves to learn while earning and so do your channel partners. Education programs that provide theoretical knowledge and practical skills to your channel partners can be extremely motivating. You can design education programs that give your partners a thorough knowledge of your products/services.
These programs can include texts, videos, presentations, etc. To make these programs interesting, you can add challenging tests in between. This ensures that your partner is aware of your product’s features, and they can answer any question asked by the end customers. But how do you encourage your partners to enrol in these programs? Just add some relevant incentives to it. RewardPort can help you build an incentive program that rewards your partners for achieving different milestones under your education program.
Adding certifications to your program can make it more exciting for your channel partners. Just make sure that the certification is interesting, but also challenging at the same time. It is important to give your partners a sense of pride when they complete a certification. Many companies keep such certifications as one of the eligibility requirements for their channel partners.
4. Happy Customers
It makes your channel partners happiest when they get repeat customers because of your product. For this, you need to make sure that your end customers always love your products or services. Happy end user means happy channel partner and consequently, happy you. It can be one of the biggest motivating factors for your channel partners.
5. More Leads
Passing on qualified leads to your channel partners also acts as a great motivating factor in a channel partnership. You need to understand your customers first. Understanding the interests of your customers helps you devise a better marketing plan. When your partner gets more qualified leads from your business, they automatically are motivated to stay loyal to you.
Benefits of a Successful Channel Partner Program
A successful channel partner program ensures stronger partnerships, which further has several advantages as follows:
- Expand your brand’s reach as you also get access to your partner’s customer base.
- Generate more qualified leads.
- Reduce customer acquisition costs as your channel partner is also promoting your product.
- Boost your revenue with indirect sales.
- Strong relationships with customers you get through your channel partner.
Rewards for Your Channel Partner Program
It is completely sensible to incentivize your channel partners’ efforts toward your business growth. Appreciating your partners for their commitment encourages them to stay loyal to you and perform even better in the future.
RewardPort can help you build a channel partner loyalty program keeping in mind the best practices. RewardPort makes your channel partner programs more engaging with gamification. Additionally, your long-term channel partner programs need continuous monitoring to stay updated for new situations.
Continuous improvements allow your channel partner program to remain relevant and ahead of the competition.
Frequently Asked Questions: -
A channel partnership is an initiative where two businesses come together to sell each other’s products and services along with their own. There are many benefits of becoming a channel partner as listed below:
- Generate more qualified leads for your business and increase conversion rates.
- Reduce marketing costs.
- Reduce customer acquisition costs.
- Expand your market reach through channel partners.
The requirements for becoming a channel partner can vary for different companies. You can identify suitable companies and approach them to become their channel partner.
You can start by identifying the relevant brands/businesses and understanding their requirements for channel partners. Also, various brands often launch channel partner schemes you can participate in.
Channel Partner Loyalty Programs can be a powerful tool to drive business growth and foster long-term relationships with your partners. However, they can also be a costly investment with little return if not executed properly. In this blog, we will discuss the key strategies to avoid Channel Partner Loyalty Program failure and maximize the impact of your program.
What is a Channel Partner Loyalty Program?
A Channel Partner Loyalty Program is a rewards-based program designed to incentivize channel partners (distributors, resellers, VARs) to sell and promote your products or services. The program typically includes a set of rewards (e.g., discounts, rebates, cash incentives, exclusive access to resources) that partners can earn by meeting certain sales or engagement goals.
Why are Channel Partner Loyalty Programs Important?
Channel Partner Loyalty Programs can have a significant impact on your business. Here are a few reasons why:
- Increase Sales: By incentivizing partners to sell more of your products or services, you can drive incremental revenue and increase market share.
- Foster Loyalty: By offering rewards and resources exclusively to your partners, you can build stronger relationships and increase partner loyalty.
- Gain Competitive Advantage: A well-executed Channel Partner Loyalty Program can differentiate your brand and make it more attractive for partners to work with you instead of your competitors.
However, despite the potential benefits, many Channel Partner Loyalty Programs fail to deliver results.
Here are some key strategies to avoid program failure and ensure success:
1. Define Clear Objectives and KPIs
Before launching your Channel Partner Loyalty Program, it’s important to define clear objectives and Key Performance Indicators (KPIs) that you want to achieve. This will help you measure the success of your program and adjust as needed.
For example, your objectives might include:
- Increase partner engagement
- Drive incremental revenue
- Increase market share
- Build partner loyalty
Your KPIs might include:
- Partner sales volume
- Partner retention rate
- Market share growth
- Customer satisfaction
By defining clear objectives and KPIs, you can ensure that your program is aligned with your business goals and track its success over time.
2. Understand Your Partner Needs
To build a successful Channel Partner Loyalty Program, you need to understand your partner’s needs, motivations, and pain points. This will help you design a program that resonates with your partners and encourages them to engage.
Consider conducting surveys or focus groups with your partners to gather feedback on what they value most in a loyalty program. Some common partner needs and motivations include:
- Financial rewards: Partners are often motivated by financial incentives, such as discounts or rebates on products or services they sell.
- Access to Resources: Partners may also value access to exclusive resources such as training, marketing materials, or technical support.
- Recognition and Status: Partners may also value recognition for their achievements, such as a top-performing partner award or a VIP experience at a company event.
By understanding your partner’s needs and motivations, you can design a program that resonates with them and encourages engagement.
3. Offer Meaningful Rewards
To drive partner engagement and loyalty, it’s important to offer meaningful rewards that align with your partner’s needs and motivations. This can include financial incentives, access to resources, or recognition of achievements.
When designing your rewards program, consider the following:
- Value Proposition: Ensure that your rewards provide real value to your partners and align with their needs and motivations.
- Simplicity: Keep your rewards program simple and easy to understand. Partners should be able to easily understand what they need to do to earn rewards and how to redeem them.
Transparency: Be transparent about the rewards partners can earn and how they are calculated. This will help build trust and credibility with your partners.
4. Communicate Effectively
Effective communication is essential in any successful channel partner loyalty program. You must keep your partners informed about the program’s objectives, rules, and rewards, as well as any updates or changes.
Consider using multiple communication channels, such as email, social media, and webinars, to ensure that all partners receive the information they need. Also, ensure that your communication is clear, concise, and consistent across all channels.
5. Continuously Improve
Finally, to avoid channel partner loyalty program failure, you must continuously improve your program. Analyze your partner’s feedback, performance data, and program metrics to identify areas for improvement.
Consider making changes to your program, such as adjusting rewards, revising program rules, or adding new features, based on your partner’s needs and preferences. Also, monitor industry trends and best practices to ensure that your program remains competitive and relevant.
Empower Partners with Loyalty Programs
Channel partner loyalty programs are a powerful tool for driving partner engagement and sales. However, to avoid failure, you must set clear objectives. RewardPort understands that your loyalty program must add value to your partner and meet their needs.
A successful channel partner loyalty program will empower your channel partners to act more on growing their business with you.
Frequently Asked Questions: -
Your channel partners will feel more secure and assured about the connection as a result, which will motivate them to dedicate their efforts to promoting your goods or brand.
You can gain insights into product sales and customer preferences, in a particular geography, using the data from the channel partner loyalty program. Businesses can start developing best practices and long-term inventory and supply chain optimization using this information obtained.
A business needs to foster brand loyalty among its channel partners. Loyal channel partners become the brand ambassadors who promote the company and spread good word of mouth in addition to being a source of recurring revenue.
In today’s business landscape, channel loyalty programs play a crucial role in keeping partners engaged and motivated to sell your products. However, as the competition grows, it’s important to continuously evaluate and improve these programs to ensure they are effectively incentivizing and rewarding your partners.
How To Improve Your Channel Loyalty Program?
Leveling up channel partner loyalty programs can help companies establish strong relationships with their channel partners and drive sales. Here are some tips for achieving this goal:
- Offer incentives that are meaningful to partners: Incentives that align with channel partners’ goals and objectives are more likely to be appreciated and drive loyalty. This can include discounts on products, exclusive access to new products, or access to training and support.
- Communicate regularly: Regular communication helps build trust and fosters a positive relationship between companies and their channel partners. This can be done through regular email updates, phone calls, or face-to-face meetings.
- Provide training and support: Providing training and support to channel partners helps them better understand the products and services they are selling, which in turn can lead to increased sales and customer satisfaction.
- Offer recognition and rewards: Recognizing and rewarding channel partners for their achievements can help build loyalty and motivation. This can be done through awards, bonuses, or other forms of recognition.
- Foster a sense of community: Creating a sense of community among channel partners can help build strong relationships and foster a sense of belonging. This can be achieved through events, forums, or other types of networking opportunities.
- Solicit feedback and act on it: Solicit feedback from channel partners regularly and act on it. This shows that you value their opinions and helps build trust.
By incorporating these tips into your channel partner loyalty program, you can create a strong, long-lasting relationship with your partners that drives sales and grows your business.
How to Solidify Channel Partner Connections?
Deepening channel partner relationships can help companies establish long-term, mutually beneficial partnerships and drive sales. Here are some tips for achieving this goal:
- Invest in building trust: Building trust is the foundation of any strong relationship. This can be achieved by being transparent, communicating regularly, and following through on commitments.
- Provide value: Providing value to channel partners, such as training, support, and access to new products, can help deepen relationships and drive sales.
- Collaborate on joint initiatives: Collaborating on joint initiatives can help build stronger relationships and drive mutual success. This can include joint marketing initiatives, co-branded events, or joint sales efforts.
- Offer flexibility: Offering flexibility to channel partners, such as customizable programs and flexible pricing, can help deepen relationships and meet their unique needs.
- Foster a sense of community: Creating a sense of community among channel partners can help build strong relationships and foster a sense of belonging. This can be achieved through events, forums, or other types of networking opportunities.
- Seek feedback and act on it: Solicit feedback from channel partners regularly and act on it. This shows that you value their opinions and helps build trust.
By these tips into your channel partner relationships, you can establish long-term, mutually beneficial partnerships that drive sales and grow your business.
Rewards & Recognition Programs for Channel Partners
In this blog, we will explore some ways to level up your channel loyalty program and deepen partner relationships.
1. Personalize the Rewards
Personalization is key to making your partners feel valued and appreciated. Offer a range of rewards that cater to the specific needs and interests of each partner, rather than a one-size-fits-all approach. This could be anything from exclusive training sessions, specialized product offerings, or even unique experiences like VIP trips or tickets to events.
2. Increase Transparency & Communication
Regular communication with your partners about their progress, the program’s rules, and any changes or updates can help increase trust and transparency. Make sure that all the information is easily accessible and easy to understand.
Additionally, consider providing regular reports and updates on program performance to give partners a clear picture of how they are performing and what they need to do to reach the next level.
3. Make It Easy to Participate
A complicated and confusing loyalty program will discourage participation. Make sure that it is simple for partners to earn rewards. Offer clear guidelines and instructions and ensure that the program is user-friendly and accessible. This will make it easier for partners to stay engaged and motivated.
4. Foster a Sense of Community
Encourage interaction and collaboration among your partners by organizing events and webinars. This can help create a sense of community and foster a more meaningful and personal relationship with your partners.
5. Recognize & Reward Top Performers
Show appreciation and recognition to top-performing partners. This can be done through public recognition, special rewards or even a yearly awards ceremony. This will not only reward and motivate the top performers but also serve as an inspiration for others to strive for better performance.
A successful channel loyalty program requires a strategic approach, clear communication, and personalized rewards. By implementing these tactics with RewardPort’s assistance, you can effectively deepen your partner relationships, increase partner engagement, and drive growth for your business.
Frequently Asked Questions: -
Channel Partner is a company that helps other businesses and brands gain popularity, reach their target audience, and boost their sales. Therefore, channel partner loyalty programs are aimed at encouraging loyalty among the channel partners towards a business, so that these partners give their best to help the business achieve its goals.
Some most significant benefits of channel partnerships are:
- Extending the reach of your business through channel partners.
- Generating more relevant leads.
- Boosting brand awareness through different channels.
- Increasing conversion rates.
The cost of a B2B loyalty program cannot be the same for everyone, but it depends on various factors, including the development costs, cost of hiring skilled employees, customer care costs, costs of benefits, etc. Its overall cost can be anything between $50 to $100 per month or even higher. However, this is just an average and actual cost entirely depends on the above factors.
The secret to success in a cut-throat retail market is to shift a brand’s relationship with its trade partners from a strictly transactional one to one that is more humane. Designing a mutually beneficial scheme and incentive structures, maintaining swift and reliable two-way communication, transparent pay-outs, and fostering emotional connections through customised rewards and experiences are the most crucial aspects of this partnership.
RewardPort considers all these criteria as it builds and manages the ideal loyalty programs using our knowledge across industries.
To strengthen ties with the proper channel sales partners and to execute the perfect channel partner program the right channel loyalty platform is crucial. Our loyalty solutions are built with advanced features. With our assistance, you may inspire your resellers, distributors, and dealers and maintain their lifetime interest in your brand.
Our features are enlisted below:
Low-Cost Rewards with a Rs. 10 Start
You will receive high perceived value rewards that begin at low expenses for channel partner programs.
A Variety of Awards
We provide a tempting variety of goods and services in the following categories: experiences, health & wellness, entertainment, travel, physical goods, and at least 15 more.
Last Mile Delivery
Pin codes are provided throughout India.
Served by Own Cannels
Channel partner programs can be delivered through a variety of channels, such as online, offline, app-based, SMS-based, and web-based.
Options for Instant Rewards
Everyone enjoys rapid satisfaction, and there are many options available.
Options for Digital Rewards
Choose from digital incentives including OTT platform coupons, e-learning credits, home exercise and yoga apps, and more.
Curated Rewards According to Style
Rewards are chosen to fit your target audience’s lifestyle and to significantly improve their day-to-day experience.
Gamify your programmes with fun features like a virtual lucky draw, a digital scratch card, and more.
Program Based on Tiers
For dealers and channel partners, you can run a well-designed tier-based program that encourages participants to accrue more points and claim more prizes.
A Relationship that Involves all Stakeholders
- Emotional: We consider the feelings of dealers and channel partners and communicate with them.
- Financial: We make sure that the channel partners eventually reap financial rewards.
- Rewarding: Programs are made to guarantee that channel partners and dealers are rewarded for their devotion.
Types of Campaigns That Can Be Executed
The retail sector is rapidly evolving. They have a lot of information to learn and a lot of things they need to do. Whether it’s keeping up with the most recent developments in omnichannel retail, interacting with their most devoted followers on social media, or comprehending how technology and mobile are reshaping how businesses accept payments. For your retailers, RewardPort develops programs to boost their performance.
A dealer program is an internet marketing campaign where we, the manufacturer, and your dealers are the focus. This implies that B2B marketing specialists assist your dealers with their B2B web promotion. Increasing the demand for your items at your dealers is the goal. So, this solely applies to your items. We continue our B2B-specific marketing initiatives in the interim.
Employee motivation programs encourage workers to perform well by rewarding them for their effort and commitment. They are intended to uphold high standards of conduct, give staff encouragement, and feedback, and recognise significant accomplishments in public.
Channel or Trade Loyalty Program
A long-term organised incentive program to give trade partners more financial rewards is known as a trade or channel loyalty program. It is a potent method for creating devoted, lasting bonds with trade/channel partners like resellers, dealers, etc.
Influencer Loyalty Program
Keep current influencers enthusiastically committed to supporting your cause. Influencer loyalty programs will help you recruit and retain influencers and create a troop of them for your promotional needs.
This partner program grows stronger when you develop a unique channel for the influencers and gather data over time. Utilise influencers to connect with a growing client base.
Channel partner programs help you maintain a motivated and happy army of business partners. RewardPort is a rewards platform which can help you start your desired channel partner program quickly and as per your budget.
RewardPort’s modern approach to incentives allows you to target the younger generation of channel partners more easily. At the same time, you can also monitor and track the performance of your incentive program.
Related Article: How to choose the right loyalty partner for your brand?
Frequently Asked Questions: -
Yes, you can refer prospects to your partner's website. A prospect can be anyone, i.e., your existing customer, business partner, or client, and referring prospects is one of the best ways to generate more leads for a particular website. As per some studies, leads get generated five times faster through referrals.
The time or commitment required to participate in a partner program is not fixed, but it varies depending on several factors. The more committed you are, the higher your revenue projections.
There is no direct fee charged for becoming a partner, but there might be an annual membership fee associated with every plan. So, the cost to become a partner depends on the plan you choose.
The length of a partnership agreement depends on how strong the partnership is. It can be as low as one year for some partners, whereas for others, it can go up to three years or even longer. It depends on what plan you choose and how often you want to get it renewed.
A recent study showed that customers are 58 percent more likely to tell others about their experience with a brand than they would have done five years ago. One important outlet for this exchange is the social sphere which gives consumers and businesses the opportunity to reach lots of people.
As the taste of consumers align with new market contexts, businesses must look for applicable ways to engage them beyond building traditional relationships. Most customers expect their vendors to engage with them through digital channels. Interestingly, it is not just one channel but an Omni channel approach. This includes the social media, the web, email and other channels.
Small and Mid-size companies must take advantage of these new outlets to drive their brand. The technological and demographic changes that are sweeping across the economic landscape have changed the playing field. Most customers prefer having their questions or problems resolved without needing to talk with a customer service agent. Furthermore, customers want to engage with a brand on their own terms; either through human interaction or a digital channel. Small and Mid-size organizations that do not offer multiple engagement channels may sabotage their relationship with their customers or remain at a competitive disadvantage.
It is important to have a portfolio of services that connect with your customers when and where they want. The Human and digital channels of interaction must be properly optimized. Every business can get a virtual receptionist team which can double as a virtual assistant. They would screen and transfer calls to a representative of a small business based on agreed schedules. Beyond the administrative functions of this team, they can process orders, make outbound calls, answer customer service questions and schedule appointments.
Another important platform is to run an effective digital engagement system. A good digital platform allows your customers to be educated on your business and product offers, amplify the sales process, resolve service issues, connect with prospects, answer customer questions and so much more.
When your Omni channel platform gives an outstanding experience to your customers, they ultimately become your brand advocates. It is essential to buttress the fact that great customer service occurs on multiple fronts. There is no leading brand that can retain a large share of the market by using one channel to reach its audience. Customers need a relevant, compelling and consistent service to remain loyal to a brand. When your business has many advocates pushing its case in the market, it creates a positive impact on your bottom-line.
On the long run, one positive customer experience reduces the number of service inquiries that you get. The customers who are loyal to your brand begin to share their good times with others. The place of good customer service goes beyond the one on one relationship you share with your customers. It is important to entrench your brand and connect with your market through the multiple channels that are available. With a careful forecast, investment and plan, any business can be able to position their brand as leaders with a viable Omni channel framework.